Last updated: May 2026 — Richard Pemberton, Allservicesguaranteed
At Allservicesguaranteed.com, every casino review you read is the product of genuine, hands-on testing carried out by Richard Pemberton, the site's founder and lead reviewer. Richard has spent years evaluating online casinos operating outside the GamStop self-exclusion scheme, building a methodology that puts the interests of UK players first. This page explains exactly how that process works, what criteria we use, and why you can trust our ratings to be fair, accurate, and completely independent.
Richard Pemberton personally registers a real account at every casino featured on this site. He deposits his own money, claims available bonuses, plays a cross-section of games, contacts customer support, and requests a withdrawal before writing a single word of his review. There are no shortcuts, no reliance on operator-supplied information alone, and no reviews written from a desk without ever logging in. If Richard has not personally tested a casino, it does not appear on Allservicesguaranteed.com.
This approach reflects the core principles of Experience, Expertise, Authoritativeness, and Trustworthiness. Richard brings both the lived experience of a real player and the analytical knowledge of a seasoned reviewer to every assessment published on this site.
Each casino is scored out of 10 across six key categories. A weighted final score is then calculated to produce the overall rating displayed on every review page. The table below shows each category and the weight it carries in the final score.
| Category | Weighting | What We Assess |
|---|---|---|
| Licensing & Safety | 25% | Valid licence jurisdiction, SSL encryption, responsible gambling tools, and player fund protection measures |
| Bonuses & Promotions | 20% | Welcome offer value, wagering requirements, bonus terms fairness, ongoing promotions, and VIP programmes |
| Game Selection | 20% | Total number of titles, software provider variety, live casino offering, RTP transparency, and game load performance |
| Payment Methods | 15% | Deposit and withdrawal options, processing times, minimum and maximum limits, and fee structures |
| Customer Support | 10% | Availability hours, contact channels, response speed, and quality of assistance provided |
| Mobile Experience | 10% | Browser compatibility, app availability, navigation ease, and consistency of features on smaller screens |
All casinos are scored on a scale of 1 to 10, where 10 represents an exceptional, near-flawless experience and 1 indicates a site we consider unsafe or unacceptable for players. As a general guide: scores of 8 to 10 indicate a highly recommended casino; scores of 6 to 7.9 indicate a solid option with some limitations; scores of 4 to 5.9 suggest notable shortcomings worth considering; and scores below 4 indicate a casino we do not recommend.
Some casino review sites earn referral commissions that influence their ratings. At Allservicesguaranteed.com, we are transparent about the fact that affiliate relationships may exist, but we maintain a strict editorial policy: no operator can pay to improve their score or alter the content of a review. Scores are calculated solely from Richard's direct testing results. Casinos that perform poorly are rated poorly, regardless of commercial relationships. We also regularly revisit and update published reviews to reflect changes in a casino's service, terms, or licensing status, ensuring that the information you read reflects the current reality of each site in 2026.
If you would like to understand more about how a specific casino was evaluated, or if you believe a rating should be reconsidered based on new information, you are welcome to reach out to Richard Pemberton directly through the contact page at allservicesguaranteed.com. Player feedback is taken seriously and may prompt a fresh review where warranted.